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AUBURN -- New technology is allowing the Placer County Water Agency to read more water meters, keep costs down, and provide more timely, accurate and reliable billing information to customers, it was reported at Thursday’s (Feb. 4) meeting of the PCWA Board of Directors. An overview of the water agency’s Meter Automation Program was provided by Director of Customer Services John Kingsbury, who has overseen development of the program over the past eight years. Until 2002, Kingsbury said, PCWA meter readers were scrambling up banks and digging through overgrowth to find and read meters. Meter readers would each read about 600 meters per day and manually record their numbers in notepads. Through meter replacements and retrofitting in recent years, the agency has added electronic transmitters to meters and is now able to collect data on a drive-by basis, using vehicle-mounted or hand-held readers. Data from the readers is then electronically transferred into the agency’s billing system. “It’s much more accurate and consistent,” Kingsbury said. “Customers can be assured that their billings reflect the actual amount of water they have used.” Today, Kingsbury said, PCWA is using electronic meter reading on 33,411 accounts, while still manually reading a select group of commercial, fire service and irrigation water metered accounts.
The next regular meeting of the PCWA Board of Directors will be held at 2 p.m. on Thursday, Feb. 18, at the PCWA Business Center, 144 Ferguson Road, in Auburn. PCWA board meetings are open to the public. Information on PCWA board meetings may be obtained through the Clerk to the Board at (530) 823-4850 or (800) 464-0030.
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